Should you find it necessary to return your recent purchase of our product, please apply the following guidelines:
- All returned merchandise must be unused and returned in the same new condition, in which it was originally received, with all accompanying original packaging. Any items returned used, damaged in any way or with missing components will not be refunded.
- All returns must be authorized by The Foam Depot, Inc. Unauthorized returns will not be accepted or refunded, and may be refused when received.
- Authorized returns for merchandise in original boxes and in new and resalable condition are subject to a 25% restocking charge. No returns are accepted on custom or special order items of any type.
- All returns must be made within fifteen (15) days after the date of the shipment for orders within the United States. For foreign orders, the return must made within thirty (30) days of the initial shipment.
- All authorized returns will be fully refunded less restocking fees, shipping and handling charges.
- To obtain an authorization number, please call our customer service department toll-free at (770) 888-8112 or e-mail us at returns@FoamDepot.com
- All authorized returns should have the authorization number marked on the outside of the package and returned to the address listed below:
Return Address:
The Foam Depot, Inc. Returns Department 1100 McFarland 400 Drive Suite A Alpharetta, GA 30004