Warranty Information
 
Chambers/Products Warranty 

* With the exception of any special, extended, or limited warranty published by Foam Depot, Foam Depot will, for a period of 2 months from the date of sale, repair or replace any part of the equipment determined by Foam Depot to be defective. Warranty Replacements Do NOT include shipping costs in either direction. * Foam Depot will, for a period of 12 months from the date of sale, repair or replace any SPF Platinum Series chamber if the surface area scores where the side seal rides. This prorated warranty is conditioned upon the prepaid return of the chamber for verification of the claimed defect. If the claimed defect is verified, Foam Depot will repair or replace the chamber on a 12 month prorated warranty charge. If inspection of the chamber does not disclose any defect in material or workmanship on the part of SPF Depot, resurfacing or replacement will be made for $35.00 plus shipping. * This warranty does not cover, and Foam Depot shall not be liable for general wear and tear, or any malfunction, damage or wear caused by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance, negligence, accident or tampering of Genuine SPF Depot parts or faulty manufacturing procedures/engineering by the OEM. Foam Depot sole obligation and the buyers sole remedy for any warranty issue shall be as set forth above. The buyer agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person(s) or property or any other consequential loss) shall be available. Foam Depot makes NO Warranty in connection to accessories, equipment and material sold but not manufactured by Foam Depot. These items sold, but not manufactured by Foam Depot such as motors, switches, filters, hose, fittings, pumps... are subject to warranty as stated by their manufacturer.


WARRANTY COVERAGE:

Warranty obligations are limited to the terms set forth by the Manufacturer of the equipment/parts purchased from us. We will warranty all of our equipment or parts against defects in materials and workmanship under normal use for a period of time (Time period: Depends upon each Manufacturer's for their products) from the date of purchase by the original end-user purchaser ("Warranty Period"). If the items defect arises and a valid claim is received within the Warranty Period, at its option, working with the Manufacturer we will either: (1) exchange the part or parts with a new item or items OR (2) refund the purchase price of the part. If the item requires return shipping to the manufacturer to be inspected for consideration of return, it is done so at the expense of the customer/purchaser. 

If the item is unused and being returned, there may be a restocking fee depending on the manufacturer's return policy.

A replacement part assumes the remaining warranty of the original part or ninety (90) days from the date of replacement, whichever provides longer coverage for you. When a part is exchanged, any replacement item becomes your property and the replaced item becomes FoamDepot.com's property. When a refund is given, the part for which the refund is provided becomes FoamDepot.com's property. We will either provide an exchange of items, a credit for future purchases, or a refund. Call us with specific questions and for a return reference number.

Problems, Questions, Suggestions?

E-mail us at customerservice@foamdepot.com.